Shipping policy
Shipping Policy
Thank you for shopping with us! We aim to provide fast, safe, and reliable delivery every time.
Currently, we only ship within the United Kingdom
Buy Online, Pickup In-Store
Available at our location 51 Westmuir St, Glasgow 09:00 to 18:00 BST Monday -Saturday & Sunday 11:00 to 17:00 BST.
Orders are typically ready for pick up four hours after the order is placed, during store hours. We will contact you via email or phone once your order is ready to be picked up. We're happy to offer Buy Online, Pick up In-store as a complimentary service. More details: here
Shipping Carriers we use: Royal Mail, DHL, Evri, Yodel
Shipping Delivery Days: Monday - Friday, we do not ship during weekends
Order Processing Time: We process all orders before 12pm same day and after 12pm next day on Weekdays. All orders after 12pm on Friday will be prepared for collection on the weekend or dispatched on Monday morning.
📋 UK Shipping Methods & Delivery Times
| Package Type | Shipping Method | Max QTY | Cost | Dispatch Time |
|---|---|---|---|---|
| LARGE LETTER | Next Day Delivery | 2 | £3.95 | 1 business day |
| Next Day Delivery | 4 | £5.95 | 1 business day | |
| Standard Shipping | 2 | £1.50 | 3–5 business days | |
| Standard Shipping | 4 | £3.95 | 3–5 business days | |
| LARGE PACKET | Next Day Delivery | 2 | £6.95 | 1 business day |
| Next Day Delivery | 4 | £11.95 | 1 business day | |
| Next Day Delivery | 12 | £40.00 | 1 business day | |
| Standard Shipping | 2 | £5.95 | 3–5 business days | |
| Standard Shipping | 4 | £9.95 | 3–5 business days | |
| LARGE PAINT | Next Day Delivery | 2 | £12.95 | 1 business day |
| Next Day Delivery | 4 | £19.95 | 1 business day | |
| Standard Shipping | 2 | £9.95 | 3–5 business days | |
| Standard Shipping | 4 | £16.95 | 3–5 business days | |
| MEDIUM PACKET | Next Day Delivery | 2 | £5.95 | 1 business day |
| Next Day Delivery | 4 | £9.95 | 1 business day | |
| Standard Shipping | 2 | £4.95 | 3–5 business days | |
| Standard Shipping | 4 | £6.95 | 3–5 business days | |
| PALLET | Standard Shipping | 3 | £42.00 | 3–5 business days |
| Standard Shipping | 6 | £84.00 | 3–5 business days | |
| Standard Shipping | 9 | £126.00 | 3–5 business days | |
| SMALL PACKET | Next Day Delivery | 1 | £5.95 | 1 business day |
| Next Day Delivery | 2 | £6.95 | 1 business day | |
| Next Day Delivery | 100 | £9.95 | 1 business day | |
| Standard Shipping | 4 | £3.95 | 3–5 business days | |
| Standard Shipping | 6 | £4.95 | 3–5 business days | |
| Standard Shipping | 8 | £6.95 | 3–5 business days | |
| Standard Shipping | 100 | £9.95 | 3–5 business days | |
| SMALL PAINT | Next Day Delivery | 2 | £10.95 | 1 business day |
| Next Day Delivery | 4 | £19.95 | 1 business day | |
| Standard Shipping | 2 | £7.95 | 3–5 business days | |
| Standard Shipping | 4 | £11.95 | 3–5 business days |
Order Tracking
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number so you can monitor the delivery progress in real time.
Delivery Address
Please ensure that your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.
Missed Deliveries / Returns to Sender
If a delivery is missed and returned to us, we will contact you to arrange redelivery. Additional shipping charges may apply.
Customer Support
If you experience any issues with your delivery, please contact us at oldwoolies@gmail.com or call 01415567321. We’ll be happy to help!